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Business Phone System

Clarity Voice Platform

The core cloud phone system every Clarity plan is built on.

Clarity Voice Platform is the cloud phone system underneath everything we offer, providing the calling, routing, voicemail, and everyday desk features that keep a multi-location business answering.

Talk to a specialist All capabilities

What Clarity Voice Platform includes

Management, AI, and Analytics

Call Transcripts & AI Summaries

Call Reporting Dashboard

CRM Integration

Automatic Call Recording

Listen In & Coach Live

Easy Routing Changes

Track a Call from Start to Finish

Scheduled Reports

Complete Call History

Speak Instead of Pressing Buttons

Type a Greeting, Hear It Spoken

Manage Multiple Locations

Set Up Employees Using a Template

Call Center & Queuing

"Don't Wait on Hold" Callback

Text Us Instead of Waiting on Hold

Live Team Dashboard

Live Call Stats

Build Your Own Dashboard With Alerts

See Which Line a Caller Came In On

Show Each Team Only Its Own Lines

The Greeting Callers Hear First

Let Callers Know the Wait Time

Answer Emergency Lines First

A Heads-Up Before You Answer a Queue Call

Show You're Ready for Calls

Finish Notes Between Calls

Call Reports Emailed to You

Front Desk Call Manager

Revenue Protection & Smart Routing

Automated Call Menu (Auto Attendant)

Business Hours & After-Hours Routing

Your Business Name on Outgoing Calls

Spam & Robocall Blocking

Missed Call Email or Text Notification

Forward Calls Anywhere

A Different Ring for Each Line

Custom Hold Music / Messages

Messaging, Email & Compliance

Registered Business Texting

Business Texting

Protect Sensitive Call Details

Mobility & Remote Work

Mobile App: Business Line on the Mobile App

Ring My Phones in Order

Make Calls From Your Browser

Click Any Number to Call It

Network, Reliability & Security

Calls Forward During an Outage

Voicemail, Fax & Everyday Desk Features

Faxing, Digital or Traditional

Voicemail to Email

Read Your Voicemail

Callers Can Skip Voicemail

Shared Voicemail

Intercom & Overhead Paging

Hear the Phone Over the Noise

Internal Team Chat

See Who's Free to Take the Call

See Who's on the Call

Multiple Lines on One Desk Phone

Shared Contacts / Directory

Business Class Fundamentals

Clearer-Sounding Calls

Desk, Wall & Cordless Phones

Unlimited Calling

See Who Is Calling Before You Answer

Choose Which Number You Call From

Headsets & Phone Add-Ons

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