CRM Integration
Connects your phone system to the CRM your team already uses, so customer records appear the moment the phone rings and every call logs itself automatically.
Clarity Voice connects your phone system to the CRM your team already uses. Inbound calls screen-pop the customer record, outbound calls log automatically, and every lead conversation reaches the system of record without anyone retyping a thing.
That means dispatch greets callers with their service history in front of them, your team stops losing leads to forgotten log entries, and managers trust the pipeline numbers.
What it does for your business
For Service Franchisees
Opens the customer's record on screen the moment they call (e.g., Salesforce), so dispatch knows the service history immediately.
For Pizzerias
Connects to the point-of-sale system to see "Last Order" for rapid re-ordering ("Want the pepperoni again?").
For Auto Dealerships
Logs every lead automatically into the CRM (e.g., VinSolutions) so no lead data is lost.
Frequently asked questions
QUESTION: Which CRMs does Clarity Voice integrate with?
ANSWER: It depends on your industry. Home service businesses commonly connect ServiceTitan, Housecall Pro, HubSpot, SmartWare, and HighLevel. Dealerships connect VinSolutions, DealerSocket, CDK eLead, and Reynolds & Reynolds. Pizzerias connect point-of-sale systems such as HungerRush and SpeedLine. Salesforce, Zoho CRM, and Microsoft Dynamics work across industries. Talk to our team about your specific stack, since integrations are set up during onboarding.
QUESTION: What is a screen pop?
ANSWER: A screen pop displays the caller's record, including name, history, and open tickets or orders, on the employee's screen the moment the phone rings, so the conversation starts informed instead of with an interrogation.
QUESTION: Do calls log to the CRM automatically?
ANSWER: With many CRMs, yes: inbound and outbound call activity writes to the matching record on its own. Others support screen pop and click-to-call without automatic logging. Our team confirms what your CRM supports during onboarding, so you know before launch.