Live Team Dashboard
A live dashboard for your big screen that shows calls in progress, callers waiting, and team activity as it happens, so everyone sees the moment a line starts backing up.
The Live Team Dashboard puts your call activity on the big screen, showing who is on a call, how many callers are waiting, and which lines are heating up, all updating live.
Teams use it to spot a backup the moment it starts, celebrate the top caller of the day, and keep everyone pulling together during the rush.
What it does for your business
For Service Franchisees
The big screen in the office turns the "Emergency Line" tile red the moment callers start backing up, so the whole room sees it.
For Pizzerias
Pizza station display showing how many callers are waiting to place orders.
For Auto Dealerships
Gamifies sales by displaying who has made the most calls today on a big screen.
For Franchisors
Corporate support centers display live network-wide call activity so escalations get seen the moment they spike.
Frequently asked questions
QUESTION: What can we show on the Live Team Dashboard?
ANSWER: Live call activity, including calls in progress, how many callers are waiting in each line, and team activity like who has made the most calls today.
QUESTION: Can it alert us when a line starts backing up?
ANSWER: Yes. When a priority line, such as an emergency line, starts backing up, its tile on the big screen turns red, so the whole room sees it right away.
QUESTION: Does it work across multiple locations?
ANSWER: Yes. Corporate support centers display live network-wide call activity, so spikes and escalations get seen the moment they happen.