See Who's on the Call
Status lights on your desk phone that show which coworkers are on a call, so you know who is free before you transfer a customer.
Each key on your desk phone can show a coworker's status: lit when they're on a call, dark when they're free. The receptionist's phone shows every team member's status at a glance.
A single look down at the phone answers the everyday question: "can I send this call over?"
What it does for your business
For Service Franchisees
Lights on your desk phone show who's on the line before you transfer a customer.
For Auto Dealerships
The receptionist's phone shows every team member's status at a glance.
Frequently asked questions
QUESTION: What is a Busy Lamp Field in plain terms?
ANSWER: Status lights on your desk phone. Each key you set up lights when that coworker is on a call, so you can see who is free without asking around.
QUESTION: How do the status lights help the front desk?
ANSWER: The receptionist sees every team member's status at a glance and only transfers callers to someone who's free, so customers stop reaching voicemail by accident.