Show You're Ready for Calls
Lets team members mark themselves ready or away for calls from wherever they work, so incoming calls only ring people who are actually on shift.
Agent login and status lets every team member tell the phone system when they are ready for calls, whether from home, the office, or anywhere they work. Calls only ring people who are on shift, so no lead ever rings an empty desk.
What it does for your business
For Service Franchisees
Dispatchers log in from home or office, and calls only ring people who are actually on shift.
For Auto Dealerships
Your call team marks themselves available or away so leads skip empty desks.
Frequently asked questions
QUESTION: Can my team log in from home?
ANSWER: Yes. Team members log in from home or the office, and calls only ring the people who are actually on shift.
QUESTION: What happens when someone marks themselves away?
ANSWER: Incoming calls skip them and only ring team members who are marked available, so leads skip empty desks.