Call Reports Emailed to You
Delivers call activity reports straight to your inbox, covering your call queues, each team member, and each phone number, so you can staff and coach with real numbers.
Call reports arrive in your inbox on a schedule, covering your call queues, each team member (missed calls, answer rates, outbound calls), and inbound call counts for each of your phone numbers. No logging in, no hunting: the numbers come to you.
Owners use them to staff the next rush, coach the team, and, for multi-location operators, compare locations side by side.
What it does for your business
For Service Franchisees
Weekly call reports show answer rates and missed calls for your team, emailed straight to you.
For Pizzerias
See how many order calls came in and how many were missed during Friday's rush, and staff next week accordingly.
For Auto Dealerships
Emailed call-team reports show exactly how many leads were answered, missed, and returned each day.
For Franchisors
Compares call-handling performance across every franchisee so corporate can prove which staffing playbooks work.
Frequently asked questions
QUESTION: What do the reports show?
ANSWER: Three kinds of numbers: call queue stats, individual stats for each team member including missed calls, answer rates, and outbound calls, and inbound call counts for each of your phone numbers.
QUESTION: How do I get the reports?
ANSWER: They are emailed straight to you. Daily, weekly, or monthly summaries arrive automatically, no portal login required.
QUESTION: Can I compare performance across locations?
ANSWER: Yes. Reports break out call handling per location, so you can compare teams side by side and see which staffing playbooks actually work.