Call Transcripts & AI Summaries
Turns every call into a searchable transcript with an AI summary, so managers get the gist of any conversation in seconds instead of replaying the recording.
Clarity Voice turns every recorded call into a written transcript with an AI-generated summary. Instead of scrubbing through audio, you read the gist of any conversation in seconds.
For managers, that means reviewing a complaint, a negotiation, or a scope-of-work discussion in minutes, with a written record that helps settle "he said/she said" disputes.
What it does for your business
For Service Franchisees
Auto-documents the scope of work discussed during intake, helping settle "he said/she said" disputes on pricing.
For Pizzerias
Summarizes customer complaints instantly so managers can resolve issues without listening to the whole call.
For Auto Dealerships
Creates instant transcripts of sales negotiations for managers to review without listening to hour-long calls.
For Franchisors
Reads AI summaries of calls from any location to understand a franchisee complaint or customer escalation in minutes.
Frequently asked questions
QUESTION: Do I have to listen to recordings to know what happened on a call?
ANSWER: No. Every call gets a transcript and an AI summary, so you can read what happened in seconds and only open the full recording when a specific call needs attention.
QUESTION: How do transcripts help with disputes?
ANSWER: Transcripts automatically document what was discussed, including pricing, scope of work, and promises made, so the written record helps settle disagreements instead of memories.
QUESTION: Is this part of Genie?
ANSWER: No. Transcripts and AI summaries are included with call recording at no extra cost. Genie builds on top of them, adding sentiment, topics, and customer satisfaction scoring across every call.