Shared Voicemail
A group voicemail box the whole team can check and manage together, so customer messages don't sit unheard in one person's personal mailbox.
Shared Voicemail gives your team one mailbox to work from, a single scheduling box the whole office checks instead of messages scattered across personal boxes.
When someone's on vacation, their messages don't wait with them. Anyone on the team can pick up the next message and take care of the customer.
What it does for your business
For Service Franchisees
One scheduling mailbox the whole office works from, so messages don't sit in a personal box while someone's on vacation.
Frequently asked questions
QUESTION: How is shared voicemail different from personal voicemail?
ANSWER: A personal mailbox belongs to one person; a shared mailbox belongs to the team. Anyone can review and handle messages, so nothing waits on a single person's return.
QUESTION: What happens to messages when someone is out of the office?
ANSWER: They get handled anyway. Because the whole office works from the same mailbox, a coworker picks up the message and follows up with the customer.