Speak Instead of Pressing Buttons
Lets callers say what they need instead of hunting through keypad menus, turning spoken words into text your phone system can act on.
Speech to Text lets callers simply speak a department name, a menu choice, or a voicemail, then turns the spoken words into text your phone system can act on.
Callers get where they need to go without memorizing menus, which makes the first moments of every call feel easier and more welcoming.
What it does for your business
For Service Franchisees
Customers can speak their voicemail or menu choice naturally instead of hunting for the right keypad option.
For Auto Dealerships
Callers say "service department" and get routed there, with no menu memorization required.
Frequently asked questions
QUESTION: Do callers have to use the keypad menu?
ANSWER: No. Callers can speak naturally. Say "service department" and the system routes them there, no menu memorization required.
QUESTION: How is this different from call transcription?
ANSWER: Speech to Text works on the live call, turning a spoken menu choice into action, while Call Transcripts & AI Summaries turn completed conversations into searchable text for review.