Automatic Cellular Backup
Watchdog—Network & Uptime ProtectionAn automatic cellular backup built into the Watchdog appliance that keeps your phones up through most internet outages.
Network monitoring, firewall protection, and automatic LTE failover that help keep every location online.
Internet outages happen. Disaster Recovery LTE Failover uses the Watchdog appliance to detect an outage and switch your location to cellular backup automatically, so the phones keep ringing through most outages and the Friday-night rush carries on.
When the main connection recovers, Watchdog switches back on its own. No truck roll, no closet full of cables, no decisions to make mid-rush.
What it does for your business
For Service Franchisees
When the office internet fails, the Watchdog unit switches to cellular backup automatically, so phones stay up through most outages.
For Pizzerias
When the internet drops during the Friday-night rush, phones keep ringing on cellular backup.
For Auto Dealerships
Keeps sales lines ringing through an internet outage with automatic cellular backup.
For Franchisors
Every location gets automatic cellular backup, so a local outage is far less likely to become a brand-wide customer story.
Frequently asked questions
QUESTION: How fast does failover happen?
ANSWER: Automatically and within moments of the outage being detected. Staff typically notice nothing; calls in the queue keep flowing on the LTE connection.
QUESTION: Does failover cover the credit card machines too?
ANSWER: Watchdog fails the location's network over to LTE, so other devices on that network, such as card readers, can ride the backup connection too. Clarity supports the phones; payment terminals remain your payment provider's responsibility.
QUESTION: Do I need to switch back manually after an outage?
ANSWER: No. Watchdog monitors the primary connection and restores it automatically when it is healthy again, then alerts you with a record of the event.