Internet Outage Alerts
Watchdog—Network & Uptime ProtectionAn automatic email the moment your internet connection drops or your Watchdog switches to cellular backup, so you know about the problem before customers do.
Network monitoring, firewall protection, and automatic LTE failover that help keep every location online.
Watchdog Alerts emails you the moment a location's internet connection drops or the Watchdog switches to cellular backup. The email names the location and the problem, so you know what happened before the first "why is the phone dead?" moment.
For multi-location operators, that means every location's outage emails in one inbox, and problems that get fixed before customers ever feel them.
What it does for your business
For Service Franchisees
You know the office internet dropped before the first "why is the phone dead?" call from staff.
For Pizzerias
Emails the owner the moment the store's internet fails and the switch to cellular backup begins.
For Franchisors
Every location's outage and failover emails can copy corporate, so help gets dispatched before a location goes dark.
Frequently asked questions
QUESTION: What does Watchdog actually monitor?
ANSWER: The Watchdog appliance watches your internet connection and network health at each location: outages, degradation, and failover events. When the connection drops or fails over, it sends an email.
QUESTION: How do I find out when something goes wrong?
ANSWER: By email. When a Watchdog with cellular backup enabled loses its connection or fails over, an email goes out naming the location and the issue. Alerts are email only.
QUESTION: Does an internet outage still take my phones down?
ANSWER: Usually not, with LTE failover. When Watchdog detects the outage it can switch the location to cellular backup automatically, keeping phones up while the alert brings the main line back.