Text Campaigns
EngageCX—Texting & Customer MessagingSend one text campaign, whether a special, a reminder, or a seasonal offer, to your whole customer list at once from your business number.
Contact center and messaging: business texting, shared inboxes, automation, and compliant campaigns.
A text campaign sends one message, like a seasonal maintenance reminder, a holiday-hours notice, or a limited-time offer, to your entire customer list at once. It runs from the same EngageCX platform as your shared team inbox, from the business number customers already know.
For franchise brands, corporate campaigns can reach every location's customer list with brand-approved copy in a single send.
What it does for your business
For Service Franchisees
Send a seasonal maintenance reminder or a limited-time offer to your whole customer list in one send.
For Pizzerias
Send "2 Large Pizzas for $20" offers to boost slow Tuesday sales.
For Auto Dealerships
Blast "End of Month Lease Specials" to previous customers.
For Franchisors
Corporate campaigns reach every location's customer list with brand-approved copy in one send.
Frequently asked questions
QUESTION: Will text campaigns get blocked by carriers as spam?
ANSWER: Not when your texting is registered. Clarity Voice handles carrier registration as part of texting onboarding, so your campaigns go out as trusted traffic instead of getting filtered.
QUESTION: Can a franchise brand send campaigns across all locations?
ANSWER: Yes. Corporate campaigns can reach every location's customer list with brand-approved copy in one send.
QUESTION: What kinds of messages work well as text campaigns?
ANSWER: Anything time-sensitive and list-wide: seasonal service reminders, slow-day specials, end-of-month offers, all the messages you want your whole database to see at once.